This privacy notice tells you what to expect us to do with your personal information when you use bosmarketing.co.uk or engage with our services.
Contact Details
Email: gracebos@bosmarketing.co.uk
What Information We Collect, Use, and Why
To provide services and goods
- Names and contact details
- Addresses
- Purchase or account history
- Payment details (including card or bank information for transfers and direct debits)
- Website user information (including user journeys and cookie tracking)
- Photographs or video recordings
- Call recordings
- Records of meetings and decisions
- Information relating to sponsorship
For the operation of customer accounts and guarantees
- Names and contact details
- Addresses
- Payment details (including card or bank information for transfers and direct debits)
- Purchase history
- Account information, including registration details
For service updates or marketing purposes
- Names and contact details
- Marketing preferences
- Recorded images, such as photos or videos
- Website and app user journey information
- Information relating to sponsorship
- Records of consent, where appropriate
Lawful Bases and Data Protection Rights
Under UK data protection law, we must have a "lawful basis" for collecting and using your personal information. You can find out more about lawful bases on the ICO's website.
Your data protection rights include:
- Right of access — you can ask us for copies of your personal information.
- Right to rectification — you can ask us to correct or delete information you think is inaccurate or incomplete.
- Right to erasure — you can ask us to delete your personal information.
- Right to restriction of processing — you can ask us to limit how we use your personal information.
- Right to object to processing — you have the right to object to the processing of your personal data.
- Right to data portability — you can ask us to transfer your personal information to another organisation, or to you.
- Right to withdraw consent — where we rely on consent, you can withdraw it at any time.
If you make a request, we must respond within one month. To make a data protection rights request, please contact us using the details above.
Our lawful bases
For providing services and goods, operating customer accounts, and marketing purposes, we rely on:
- Consent — we have your permission after giving you all relevant information. You may withdraw consent at any time.
- Contract — we need to collect or use the information to enter into or carry out a contract with you.
Where We Get Personal Information From
Directly from you.
How Long We Keep Information
| Data Type |
Retention Period |
Disposal Method |
| Client contact details | Duration of contract | Secure deletion |
| Contracts (clients/suppliers) | 2 years after end of contract | Secure deletion |
| Invoices and financial records | 6 years (HMRC requirement) | Secure deletion |
| Marketing consents | Until consent is withdrawn | Secure deletion |
| Emails | 2 years | Secure deletion |
| Social media data | Duration of contract | Secure deletion |
For more information on how long we store your personal information, please contact us using the details provided above.
How to Complain
If you have any concerns about our use of your personal data, please contact us using the details at the top of this notice.
If you remain unhappy after raising a complaint with us, you can also complain to the ICO:
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113
Website: ico.org.uk/make-a-complaint